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Warranty & Returns

All residential filters are recommended to be installed after a flow regulator and/or restrictor in order to control and reduce incoming water pressure. This helps avoid bursting which could result in property damages.

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  • Warranty covers:

    • Valid from 30 days from the original purchase date.

    • Any defect in materials or workmanship in the manufactured product.

  • Warranty does NOT cover:

    • ​​Improper installations, delivery or maintenance.

    • Failure of the product if it is abused, misused, altered used commercially or used for other than the intended purpose.

    • Service trips to your home to install or instruct on how to use the product.

    • Use of this product where water is microbiologically unsafe or of unknown quality, without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.

    • READY FILTERS shall not, under any circumstances, be liable upon a claim or action in contract, tort, indemnity or contribution, or other claims relating to the products it sells which exceeds these liability limits.

    • READY FILTERS shall not be liable for third party claims for damages against the customer, or for malfunction, delays, interruption of service, loss of business, loss or damage to exemplary damages, whether or not READY FILTERS is apprised of the possibility of such claims or damages.

    • READY FILTERS is not responsible for any damage, direct or indirect, that may arise from the use or catastrophic failure of these products. Use all products at your own risk.

    • READY FILTERS is not responsible or financially liable for any water damage, property damage, or personal injury, direct or indirect, that may occur from normal and correct use of the products we sell, catastrophic failure of the products we sell, failure to properly connect the units to the water supply lines, and/or failure to understand and observe the proper water pressure ratings and requirements for these units. Use and install all of our products solely at your own risk. Do not expose any of these units to freezing temperatures.

    • Damage to the product caused by accident, fire, floods, or acts of God.

    • Incidental or consequential damage caused by possible defects with this appliance, it's installation or repair.

  • Warranty claim:

    • ​Return to the retailer from which it was purchased, along with a copy of the “Proof of Purchase.” A new or reconditioned unit will be provided. This warranty excludes the cost of shipping the product to your home.

 

EXCLUSION  OF IMPLIED WARRANTIES – Your sole and exclusive remedy is product exchange as provided in this Limited Warranty. Any implied warranties, including the implied warranties of fitness for a particular purpose merchantability or, are limited to one year or the shortest period allowed by law. This warranty is extended to the original purchaser of any products purchased for home or office use within the USA. In Alaska, the warranty excludes the cost of shipping or service to your home or office.

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